How Wallet Verification Steps Work
The Wallet Verification Steps page explains the sequence we use to connect your account details with wallet access. First, open your account area and confirm the phone number linked to your profile. Next, check the wallet label for DANA, OVO, GoPay or QRIS before selecting a transaction route. We show the relevant status before you continue, helping you spot an incomplete check
instead of guessing. When a status remains pending, keep the account page open and contact support with the displayed reference.
- Account first — Begin from the account area, where your phone confirmation and wallet status appear together before you enter Wallet Verification Steps.
- Status before action — Read the wallet label before continuing, so DANA, OVO, GoPay or QRIS selection matches the wallet connected to your account.
- Clear sequence — The page follows a fixed order from account access to wallet confirmation, making it easier to identify which step still needs attention.
